WinName

Privacy Policy

Applies to: Pulda, WinName and the website pulda.app · Effective: 13 November 2026

1. Summary

Pulda and WinName do not collect your files, your file names or usage statistics. They contain no advertising or tracking tools, and personal information is not sold or shared for advertising. The table below lists every case in which personal information is processed.

In this policy, "the Provider" means the operator of pulda.app.

2. Personal information that is processed

CaseInformationPurposeRetention
Update checks (copies distributed directly)IP address, app name and version. This is the ordinary connection information sent when the app contacts the update server. No device identifier or system profile is sentProviding new versionsThe Provider keeps no access logs of its own. The hosting provider keeps them for its own period
Problem reports and questions you sendEmail address, the message, and the report (app and macOS version, Mac model, settings, the kind and outcome of recent tasks). File and folder names, error details and the log are included only if you choose to include themDiagnosing the problem and replying12 months after the request is closed
Pulda from the Mac App StoreProcessed by Apple. The Provider receives sales totals and anonymous crash reports from users who agreed to share themImproving qualityApple's period
Visiting the websiteIP address and browser information in the hosting provider's access logs. Cookies and analytics tools are not usedRunning and securing the siteThe Provider keeps no access logs of its own. The hosting provider keeps them for its own period

The apps never send a problem report by themselves. The app writes the report and shows it to you, and you check it and send it yourself.

3. Information that stays on your Mac

The following is stored only on your Mac and is not sent to the Provider.

This information is removed when you delete the app and its data folder.

4. Who else processes information

The Provider does not sell personal information or provide it for advertising. The following businesses process information within their own roles.

BusinessRoleInformation
Cloudflare, Inc.Running the update server and the website, forwarding support emailAccess logs (IP address and similar), forwarded email
Google LLC (Gmail)Receiving questions and problem reportsEmail address, message content
AppleSelling and distributing through the Mac App Store (independent controller)Apple account and payment details

Information may also be disclosed where the law requires it, to the extent required.

5. International transfers

The Provider is located in the Republic of Korea. The servers of the businesses above may be in the United States and other countries. Transfers from the European Economic Area to the Republic of Korea rely on the European Commission's adequacy decision. Other transfers rely on safeguards that each business provides, such as standard contractual clauses.

6. Legal bases (users in the European Economic Area)

7. Your rights

You can ask to access, correct or delete your personal information, ask for its processing to be restricted, and object to processing based on legitimate interests. Write to support@pulda.app and you will get an answer within 30 days.

You can also complain to a supervisory authority: in the European Economic Area, the data protection authority of the country where you live (in France, the CNIL); in the Republic of Korea, the Personal Information Infringement Report Center (dial 118) or the Personal Information Dispute Mediation Committee.

Residents of California and other US states: the Provider does not sell personal information and does not share it for cross-context behavioural advertising.

8. Children

The Software and the website are not directed at children. The Provider does not knowingly collect personal information from children under 14 in the Republic of Korea, under 13 in the United States, or under the age set by national law in the European Economic Area.

9. Security

The Provider keeps collection to a minimum, encrypts information in transit (HTTPS), and limits access to stored information to the Provider personally. Update files are installed only after their digital signature has been verified.

10. Deletion

Information is deleted without delay, in a way that cannot be recovered, when its retention period ends.

11. Contact

Pulda privacy contact, support@pulda.app

12. Changes to this policy

Changes to this policy and their effective date are published on the website at least 7 days in advance.